Política de privacidad

Best Visa Market (“BVM”, “we”, “us”, or “our”) operates the websites, applications, and related services (collectively, the “Services”) associated with BVM. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our Services, create an account, communicate with us, or otherwise interact with BVM.

By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree, please discontinue use of the Services.

This policy applies to visitors, registered users, customers, and anyone who otherwise submits information to us or whose information we receive in connection with the Services.

We may collect the following categories of information:

• Account and identity data: name, email address, phone number, date of birth (where required), password hash, language preferences, profile details you choose to provide, and invite or referral codes.
• Transactional and billing data: purchase history, subscription status, and payment-related information processed by our payment providers (we generally do not store full payment card numbers on our servers).
• Usage and technical data: IP address, device identifiers, browser type, operating system, approximate location derived from IP, pages viewed, referring/exit pages, timestamps, and diagnostic or performance logs.
• Communications: messages you send to us (including support requests), content of chat or community features where enabled, and metadata associated with those communications.
• User-generated content: posts, comments, uploads, lesson progress, quiz responses, and other materials you submit through the Services.
• Cookies and similar technologies: as described in our Cookie Policy (where applicable) and in your browser settings.

We use information for purposes that include:

• Providing, operating, maintaining, and improving the Services;
• Creating and managing accounts and authenticating users;
• Processing payments, fulfilling orders, and sending transactional messages (e.g., receipts, security notices);
• Personalizing content, recommendations, and learning experiences where we offer such features;
• Communicating with you about updates, features, surveys, and marketing where permitted by law (you may opt out of promotional communications as described in communications we send);
• Detecting, investigating, and preventing fraud, abuse, security incidents, and violations of our Terms of Service;
• Complying with legal obligations and enforcing our agreements; and
• Aggregating or de-identifying information for analytics, research, or business insights where permitted.

Where applicable data protection laws require a legal basis, we rely on one or more of the following: performance of a contract with you; legitimate interests that are not overridden by your rights (such as securing our Services and improving reliability); consent where required; and compliance with legal obligations.

We do not sell your personal information in the conventional sense. We may share information with:

• Service providers who assist us with hosting, analytics, email delivery, customer support, payment processing, video delivery, security, and similar functions, subject to contractual obligations;
• Professional advisers such as lawyers or auditors where necessary;
• Authorities when required by law, legal process, or to protect the rights, safety, and security of BVM, our users, or others;
• Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards; and
• With your direction or consent.

We may process and store information in countries other than your country of residence. Where required, we implement appropriate safeguards (such as standard contractual clauses approved by relevant regulators) for cross-border transfers.

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law. Retention periods may depend on the nature of the data, legal obligations, dispute resolution, and legitimate business needs (such as backups and security logs).

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to data portability. You may also have the right to withdraw consent where processing is consent-based, and to lodge a complaint with a supervisory authority.

If you wish to exercise applicable rights, contact us using the details below. We may need to verify your identity before responding. Residents of certain U.S. states may have additional privacy rights under applicable state laws; where required, we will honor those rights after verification.

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps to delete it.

The Services may contain links to third-party websites or integrations with third-party tools. Their privacy practices are governed by their own policies. We are not responsible for third-party practices.

We do not use fully automated decision-making that produces legal or similarly significant effects about you, unless we notify you otherwise and provide any rights required by law.

We may update this Privacy Policy from time to time. We will post the updated version on the Services and update the “Last updated” date where indicated. Material changes may require additional notice as required by law.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

• Best Visa Market
• Email: info@bestvisamarket.com
• Phone: +1 302-558-4956
• Address: 8 The Green STE B, Dover, KENT COUNTY, DE 19901, United States